At New Horizons Learning Center, we aim to provide high-quality educational services to our students and their families. If you have any concerns regarding our services or need to request a refund, please review our refund policy below:
Tuition Refunds:
- Withdrawal Before the Start of Classes: If a student withdraws from the program before the start of classes, a full refund of the tuition fees will be issued.
- Withdrawal During the First Week of Classes: If a student withdraws from the program during the first week of classes, a 50% refund of the tuition fees will be issued.
- No Refunds After the First Week of Classes: No refunds will be issued for withdrawals made after the first week of classes.
Refund Requests:
- All refund requests must be submitted in writing to the school administration.
- Refund requests must include the reason for withdrawal and any supporting documentation.
- Refunds will be processed within [number of days] of receiving the refund request.
Non-Refundable Fees:
- Application fees, registration fees, and other administrative fees are non-refundable.
- Fees for books, materials, and other resources are non-refundable once they have been distributed to the student.
Special Circumstances:
- In cases of extenuating circumstances, such as medical emergencies or family emergencies, refund requests will be considered on a case-by-case basis.
- Requests for refunds due to special circumstances must be accompanied by appropriate documentation.
Contact Us: If you have any questions or concerns about our refund policy, please contact us at [school contact information]. We’re here to assist you and ensure a positive experience for you and your child at New Horizons Learning Center.